Legal informations

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The website (hereafter referred to as the "Site") is intended for the personal information of visiting web users. Access and use of the Site are subject to the "Legal Information" described below and to the applicable laws and/or regulation. Connecting to and accessing the Site are subject to the web user's complete and unreserved acceptance of the provisions in this Legal Information.

The company that owns the Site reserves the right to change and update with no prior notice the Legal Information and all the items, products and services presented on the Site. Any and all such changes impose an obligation on web users to read this Legal Information related to the Site.

This Legal Information is subject to French law.


The website is published by:

AUTOMOBILES CITROËN, headquartered in Paris (75017) at 6, rue Fructidor,

a limited company (société anonyme) under French law with capital of 159,000,000 euros, registered in the Paris Trade and Company Register under number B 642 050 199.

Director of Publication: Linda Jackson

Site Manager: Anne Fenninger

Site map 

Intellectual property rights

AUTOMOBILES CITROËN notifies users of the Site that numerous items herein:

1 - Are protected by copyright, including photographs, articles, drawings, animation, and digital audio and video recordings;

2 - And/or are protected by legislation on drawings and models;

3 - Are protected by legislation on brands. This notably concerns the DS brand, the DS logo and the vehicle model brands presented on the Site.

The items thus protected are the property of AUTOMOBILES CITROËN and its subsidiaries, PSA PEUGEOT CITROËN Group companies or third parties having authorised AUTOMOBILES CITROËN to use them.

As such, any reproduction, representation, use, adaptation, modification, incorporation, translation and sale of these items, in part or in full, and by any process or any media whatsoever (including paper or digital) is forbidden without the prior written authorisation of AUTOMOBILES CITROËN or the company owning said items, apart from the exceptions provided for in Article 122-5 of the French Intellectual Property Code, at the risk of infringing laws on copyright and/or drawings and models and/or trademarks, punishable by three (3) years of imprisonment and a fine of three hundred thousand euros (€300,000) for copyright infringement and four (4) years of imprisonment and four hundred thousand euros (€400,000) for trademark infringement.

The brands and logos of the software displayed on the Site are the respective property of the companies operating them and may not be used without the prior written agreement of said companies. These brands including but not necessarily limited to any software not expressly identified in this Legal Information.

Information on products

The information and illustrations included in the Site are of a general nature and are not contractually binding. They may be changed with no prior notice.

Information on leather upholstery

For more information on leather seats and other materials, click on the following link: DS vehicle details

Information on services

The services presented on the Site are those that may be proposed by the members of the participating Citroën network. Regarding spare parts and accessories, the prices mentioned for information purposes do not include labour, apart from all-inclusive rates. These all-inclusive rates are valid only for the period stipulated.

The Citroën sales network is available to answer all of your questions concerning the products and services presented on the Site.

The members of the Citroën sales network are independent dealers who remain free to set their own prices and take part or not in the campaigns proposed by Citroën (including all-inclusive rates) and hold the sole responsibility for the information that they provide on the Site.

Information on financing

All the financing offers made on the website are subject to the approval of the request by: CREDIPAR, a limited company (société anonyme) with capital of 138.517.008 euros - 12, avenue André Malraux 92300 Levallois Perret, RCS Nanterre 317 425 981.

As the offers and price lists may be subject to conditions and in all cases require the approval of the request by Citroën Financement - CREDIPAR SA, the items included on the Site are not contractually binding and your registration on the Site does not equate to a financing offer.

Citroën Financement - CREDIPAR SA will be able to approve or reject your request only on the basis of your approval, through your signature, of a prior offer of financing and the presentation to the member of the Citroën network with whom you have entered into a relation of the necessary documents concerning your identity and financial situation.

Protection of personal data, cookies

1 – Personal data:

You may visit the Site without having to reveal your identity or any other personal data.

You have the right to access and correct any personal data that you may supply to us consistent with the French Data Protection Act no. 78-17 of 6 January 1978. You may exercise this right by writing to: Relations Clientèle Marque DS (DS Brand Customer Relations), 6 rue Fructidor, 75835 Paris Cedex 17, or by sending an email to: Customer Relations, or by calling 0 969 32 1955 any day of the week apart from Sunday: Monday to Friday from 8 am to 7 pm and Saturday from 9 am to 7 pm.

Gathering certain personal data is necessary for responding to your information request and/or, where necessary, processing your request to subscribe to an electronic newsletter (mailing list). 

Consistent with Article 27 of the French Data Protection Act no. 78-17 of 6 January 1978, the information essential to AUTOMOBILES CITROËN, its subsidiaries and the sales networks of said subsidiaries is marked with an asterisk on the pages of the Site. Other requested information, for which your response is optional, is intended to get to know you better and thereby improve the services proposed to you.

The information gathered is processed by computer. You have the right to access, modify, correct and delete your personal data. (Article 34 of the French Data Protection Act.)

To do so, please write to Relations Clientèle Marque DS (DS Brand Customer Relations), 6 rue Fructidor, 75835 Paris Cedex 17 or send an email to: Customer Relations.

2 – Cookies:

The user is informed that the Site has implemented a cookies policy.

Cookies are files sent to the user's hard disk to make browsing easier on the Site and establish statistics on the frequency of visits. These cookies in no case contain name-based information.

The user may deactivate the sending of cookies by changing the parameters of their web browser.

 Comprehensive information on Cookies.

Password management

On the Site, DS provides you with a number of spaces with access to preferred services (including MyDS Space). To gain access to these spaces, you need to enter your email address, first and last name, and post code, and choose a password. Your password is strictly confidential and you must ensure that confidentiality. Consequently, you are responsible for any use of your password and the DS brand can in no case be held liable for any loss or damage resulting from the use of one of these spaces and/or your password.

You must inform the DS brand of any fraudulent use of your password or space and log off after every site visit.

Company liability

You are fully and solely responsible for your use of the Site. AUTOMOBILES CITROËN and its subsidiaries may not be held liable for any direct or indirect damage, including material damage, the loss of data of programmes, financial damage, resulting from the use of the Site or related sites.

Please note that some of the products and services presented on the Site may be subject to particular regulations and even restrictions and/or bans in some countries.

AUTOMOBILES CITROËN provides you with the possibility on the Site to send personal messages transiting via servers under its managerial responsibility, the aim being to enable you to inform your contacts about articles or documents on the Site. In this respect, AUTOMOBILES CITROËN may not be held liable for any message written by a web user to a contact transiting via the site. AUTOMOBILES CITROËN may not be held liable for messages not written by the company and over which it has no control.

User liability

Site users undertake to respect this Legal Information and use the Site under their responsibility. The user is reputed to have accepted this Legal Information simply by visiting the Site. Any Site visit implies acceptance of this Legal Information in its latest version.

AUTOMOBILES CITROËN may not be held liable for damage resulting from the use of the Site.

Users are notably required to protect their technical equipment against any form of contamination by virus and/or attempted intrusions; AUTOMOBILES CITROËN may not be held liable in this event.

Hypertext links

Setting up a hypertext link to the Site requires the prior written approval of AUTOMOBILES CITROËN.

In any respect, AUTOMOBILES CITROËN may in no case be held liable for the content and the products and services proposed on sites to which the Site may be connected via hypertext links or any other type of link.

Applicable law and competent court

The Site and this Legal Information are subject to French law other than its choice of law rules. The Legal Information is written in French.

In the event of a dispute concerning the interpretation and execution of this Legal Information, the courts of Paris shall have sole jurisdiction, unless otherwise provided for by law.